Panasonic cf-51mcmddbm User Manual

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When a problem occurs, refer to this page.  The “Reference Manual” also contains detailed information.  If a problem 
appears to be related to a software application, read the software related manual.  If you still cannot troubleshoot the 
problem, contact Panasonic Technical Support ( 

Πpage 35).  You can use the PC Information Viewer to check the 

computer’s usage status. (

⇒Reference Manual “Dealing with Problems (Advanced)”)

„ Starting Up

The power indicator is not lit

z Check the cable connection for the AC adaptor. 
z Check to see if a fully charged battery is properly installed.
z Remove the battery pack and disconnect the AC adaptor, then connect them again. 

The computer does not 
operate when a USB device 
is connected

z The computer may not operate when certain USB devices are connected. 

Disconnect the USB device, or set [Legacy USB Support] to [Disable] in [Security] 
menu of the Setup Utility.

[Enter Password] is dis-
played

z Input your Supervisor Password or User Password.  If you have forgotten it, contact 

Panasonic Technical Support (

Πpage 35).

POST Startup Error(s) is 
displayed

Windows startup, or an 
operation is extremely slow

z Press F9 in the Setup Utility (

⇒Reference Manual “Setup Utility”).  This will restore 

the Setup Utility’s settings to their default values (except the password settings).  
Then, the Setup Utility must be run once again for you to input the appropriate oper-
ating environment settings.  (The processing speed depends on the application soft-
ware used, so this operation may not cause the processing speed to increase.)

z If you install resident software after purchasing this computer, disable the resident 

software.

The date and time are incor-
rect

z You can set the date and time using the following menu.

[start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and 
Time]

z If you continue to experience problems, the internal battery maintaining the clock 

may need to be replaced.  Contact Panasonic Technical Support.

z When the computer is connected to a LAN, confirm the date and time of the server.
z This computer will not correctly recognize the date and time starting from the year 

2100 A.D.

When resuming from the 
standby or hibernation 
mode, [Enter Password] 
does not appear even if a 
password has been set in 
the Setup Utility

z Even when a password has been set in the [Security] menu of the Setup Utility, 

[Enter Password] does not appear when the computer resumes from the standby or 
hibernation mode.
If you want to use the security function when using the standby or hibernation mode, 
use the Windows password as follows:

A Select the account to change in [start] - [Control Panel] - [User 

Accounts] and set the password.

B Add the check mark for [Prompt for password when computer resumes 

from standby] in [Control Panel] - [Performance and Maintenance] - [Power 
Options] - [Advanced].

When “Remove disks or 
other media. Press any key 
to restart” (or a similar mes-
sage) is displayed

z This means a floppy disk that does not contain system startup information has been 

left in the floppy disk drive. Remove the floppy disk, and press any key.

z If the message still appears even after trying the above measure, this may be an 

indication that some type of hard disk failure has occurred. Contact Panasonic 
Technical Support.

[Executing Battery Recali-
bration] screen is displayed

z This screen appears because the Battery Recalibration was canceled before 

Windows was shut down last. To start up Windows, turn off the computer by using 
the power switch, and then turn it back on again.

When the administrator 
password is forgotten

z If you have created a password reset disk (Πpage 12), a message is displayed 

when you fail to correctly enter the password. Follow the message’s instructions and 
set the password again by using the password reset disk.
If you have not created a password reset disk, after reinstalling, setup Windows and 
then set the password again.