Panasonic hybrid ip-pbx kx-tda100 User Manual
1.8 Call Center
User Manual
87
1.8
Call Center
1.8.1
Log-in/Log-out, Wrap-up
To set Log-in/Log-out
You can control your status in an incoming call distribution
group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return, calls
will again ring at your extension. (Default: Log-in)
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not
receive calls after completing a previous call. This time can
be used for you to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.
group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return, calls
will again ring at your extension. (Default: Log-in)
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not
receive calls after completing a previous call. This time can
be used for you to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.
Log-in
Log-out
Wrap-up
Talk.
Not Ready
Ready
Off-hook.
On-hook.
PT/SLT/PS
Enter
736
.
Log-out
Log-in
0
1
OR
Enter
ICD Group
extension number
or .
Specified
OR
ICD Group
extension no.
All
3
6
7
Enter
0
or
1
.
C.Tone
ICD Group: Incoming Call Distribution Group