Panasonic KX-TDE200 User Manual

96

Operating Manual

An extension assigned as a supervisor (supervisor extension) can monitor and control the status of other 
members in an Incoming Call Distribution (ICD) group using a 6-line display PT, as follows:

Using these features, for example, if extension 101 is logged out but the user is at his extension, and 
Incoming Call Queue Monitor shows that a call is waiting in the queue, the supervisor extension can change 
the status of extension 101 to Log-in. The waiting call will then be automatically directed to that extension.
The following chart shows the flow of supervisory displays and access operations:

The supervisor extension can monitor the status of calls waiting in the 
queue to be answered.
(

→ 1.3.37 ICD Group Features—Incoming Call Queue Monitor)

The supervisor extension can monitor the Log-in/Log-out status of the 
ICD group members with the lights of corresponding DSS buttons. The 
supervisor extension can change their Log-in/Log-out status by 
pressing the corresponding DSS button.
(

→ 1.3.39 ICD Group Features—Log-in/Log-out Monitor and Remote 

The supervisor extension can confirm the incoming call log for the ICD 
group.
(

→ 1.3.36 ICD Group Features—Call Log History for ICD Group)