Panasonic KX-TDE100 User Manual
5.1 Troubleshooting
Installation Manual
241
5.1.3
Operation
PROBLEM
PROBABLE CAUSE
SOLUTION
•
Cannot set the IP address,
subnet mask address, and
PBX IP address to the IP-
PT.
subnet mask address, and
PBX IP address to the IP-
PT.
•
An unusable value is being
set.
set.
•
Set an IP address within the valid
range. IP address of the IP-PT/PBX:
"1.0.0.0" to "223.255.255.255" Subnet
mask address: "0.0.0.0" to
"255.255.255.255"
range. IP address of the IP-PT/PBX:
"1.0.0.0" to "223.255.255.255" Subnet
mask address: "0.0.0.0" to
"255.255.255.255"
•
Cannot register the IP-PT.
•
The necessary network
parameters are not set to
the IP-PT.
parameters are not set to
the IP-PT.
•
When not using a DHCP server, set the
IP address, subnet mask address, and
enter the PBX IP address. If necessary,
also enter the IP address of the default
gateway.
IP address, subnet mask address, and
enter the PBX IP address. If necessary,
also enter the IP address of the default
gateway.
•
When using a DHCP server, enter the
PBX IP address.
PBX IP address.
•
The IP-PT cannot connect to
the PBX.
the PBX.
•
The wrong IP address,
subnet mask address, PBX
IP address, or default
gateway address was
entered.
subnet mask address, PBX
IP address, or default
gateway address was
entered.
•
Check each parameter and enter the
correct value.
correct value.
•
The Ethernet cable is not
connected correctly.
connected correctly.
•
Check the Ethernet cable connections.
•
The DHCP server is not
active.
active.
•
Restart the DHCP server.
•
Disable DHCP and re-enter settings as
appropriate.
appropriate.
•
When using the
speakerphone on an APT,
nothing is audible.
speakerphone on an APT,
nothing is audible.
•
The HANDSET/HEADSET
selector is set to the
"HEADSET" position.
selector is set to the
"HEADSET" position.
•
When the headset is not used, set the
HANDSET/HEADSET selector to the
"HANDSET" position.
HANDSET/HEADSET selector to the
"HANDSET" position.
•
When using the
speakerphone/monitor
mode with a DPT, nothing is
audible.
speakerphone/monitor
mode with a DPT, nothing is
audible.
•
The "HEADSET" mode is
selected by Personal
Programming, "Handset/
Headset Selection".
selected by Personal
Programming, "Handset/
Headset Selection".
•
When the headset is not used, select
the "HANDSET" mode by Personal
Programming.
the "HANDSET" mode by Personal
Programming.
•
The PT does not ring.
•
The ringer volume is off.
•
Turn on the ringer volume.
•
During a power failure,
extensions connected to
ports 1 to 4 of MSLC16/
SLC16 and ports 1 to 2 of
DHLC8/SLC8 cards do not
operate.
extensions connected to
ports 1 to 4 of MSLC16/
SLC16 and ports 1 to 2 of
DHLC8/SLC8 cards do not
operate.
•
A DPT or APT is connected
to the extension port.
to the extension port.
•
The dialling mode (tone or
pulse) is incorrect.
pulse) is incorrect.
•
Disconnect the DPT or APT and
connect an SLT.
connect an SLT.
•
Set the Tone/Pulse switch to the other
position.
position.
•
Originating an outside call,
call transfer, or conference
cannot be performed.
call transfer, or conference
cannot be performed.
•
The corresponding flexible
button does not exist on the
PT.
button does not exist on the
PT.
•
Programme the flexible button. Refer to "1.20.2 Flexible Buttons" in the Feature Guide.