Panasonic kx-tg5471s User Manual

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Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 75) fo
r the Cause & Remedy.
Telephone System
Problem
Cause & Remedy
No link to base.
Move closer to
base and try
again.
” is displayed and an 
alarm tone sounds.
• The handset has lost communication with the 
base unit. Walk closer to the base unit, and 
try again.
• Confirm the base unit’s AC adaptor is 
plugged in.
• Raise the base unit antennas.
• If the above remedies do not solve the 
problem, the handset may have lost 
communication with the base unit. Register 
the handset again (p. 55).
Static, sound cuts in/out, 
fades. Interference from other 
electrical units.
• Move the handset and base unit away from 
other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 29).
• If the unit is connected to a telephone line 
with DSL service, you may hear noise from 
the receiver or speaker during conversations. 
We recommend connecting a noise filter 
(contact your DSL service provider) to the 
telephone line between the unit and the 
telephone line jack.
The base unit and/or handset 
does not ring.
• The ringer volume is turned off. Set to high, 
medium, or low (p. 19, 20).
The handset display is blank.
• If the handset display is blank, fully charge 
the battery (p. 12).
You cannot program any 
function items.
• Programming is not possible while the 
handset and/or base unit is being used.
• Do not pause for over 60 seconds while 
programming.
• Walk closer to the base unit.
• While another user is listening to messages 
or the Answering System is handling a call, 
you cannot program. Try again later.
While programming or 
searching, the handset or 
base unit starts to ring and the 
program/search stops.
• A call is coming in. To answer the call, press 
[
C
][s] or [SP-PHONE]. Start again from 
the beginning after hanging up.
TG5471.fm  Page 76  Monday, December 20, 2004  5:21 PM