Panasonic kx-tg5471s User Manual

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Troubleshooting
78
The handset and/or base unit 
does not announce the 
displayed caller’s name.
• The handset and/or base unit ringer volumes 
are turned off. Set to high, medium, or low 
(p. 19, 20).
• The Talking Caller ID feature is turned off. 
Turn it on (p. 33, 34).
The handset and/or base unit 
does not announce the 
displayed caller’s name 
properly.
• Name pronunciation may vary. Name 
pronunciation quality is based on names 
most commonly used in the United States.
• The handset and/or base unit will announce 
each letter of abbreviations, such as “Co.” 
and “Inc.”.
• Caller ID supports names of up to 15 letters. 
If the caller’s name has more than 15 letters, 
the name will not be announced correctly.
The handset cannot 
automatically edit the Caller 
List/incoming phone numbers.
• The Caller ID Number Auto Edit feature is 
turned off. Turn it on (p. 37) and try again.
• You need to press [Cor [s] after editing 
the number.
The handset display exits the 
Caller List or phone book.
• Do not pause for over 60 seconds while 
searching.
The Ringer/Message Alert 
indicator flashes slowly when 
the handset is not ringing and 
in use.
• The Message Alert is turned on and new 
messages have been recorded. Turn the 
Message Alert off (p. 26) or listen to the new 
messages (p. 59, 60, 65).
You cannot have a 
conversation using the 
headset.
• Make sure the optional headset is connected 
properly (p. 69).
• If “SP-phone” is displayed on the handset, 
press [C] to switch to the headset.
Problem
Cause & Remedy
TG5471.fm  Page 78  Monday, December 20, 2004  5:21 PM