Panasonic kx-tvm50ne User Manual

Subscriber’s Manual

35

When a call is directed to your extension 
via the Automated Attendant service, 
Incomplete Call Handling will handle the 
calls if:

You do not answer the call (These 
calls are considered "no answer" 
calls).

You are on another call (These calls 
are considered "busy" calls).

You have set Call Blocking (see 5.1 
Call Transfer).

The status you set for Incomplete Call 
Handling determines what happens to 
these calls. You can set one or more of 
the following for no answer calls and for 
busy calls separately. If you select more 
than one option, the caller will be 
prompted to select his or her desired 
option.

Leaving a Message: The VPS will 
transfer the caller to your mailbox where 
he or she can leave a message for you.
Transfer to Covering Extension: The 
VPS will transfer the caller to your 
Covering Extension (see 5.3 Assigning 
Your Covering Extension). If you have not 
assigned your Covering Extension, this 
option is not available.

Intercom Paging: The VPS will page you 
using the Intercom Paging feature of the 
PBX. Your name will be announced to 
alert you to the call. This feature is 
available with certain PBXs only.

Beeper (Pager) Access: The VPS will 
prompt the caller to enter his or her 
telephone number, then will send the 
caller's telephone number to your beeper 
(pager) so you can return the call.

Transfer to Custom Service: The VPS 
will transfer the caller to the Custom 
Service you specify here.

Transfer to Operator: The VPS will 
transfer the caller to the operator.
Return to Top Menu: The caller is 
returned to the top menu of the 
Automated Attendant service and can 
then choose to call a different extension.