DELL inspiron 4100 User Manual

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Solving Problems: Dell Inspiron 4100
Check the drive for errors
 
1.  Remove the hard drive. 
2.  Insert the Drivers and Utilities CD for your computer and turn on the computer. 
3.  Check to see if the drive light is blinking. 
If you cannot eject the CD, CD-RW, or DVD drive tray 
1.  Ensure that the computer is off. 
2.  Straighten a paper clip and insert one end into the eject hole at the front of the 
drive; push firmly until the tray is partially ejected. 
3.  Gently pull out the tray until it stops. 
If you hear an unfamiliar scraping or grinding sound 
     
Ensure that the sound is not caused by the program that is running. 
     
Ensure that the disk or disc is inserted properly.
If the CD-RW drive stops writing 
Disable standby mode in Windows before writing to a CD-RW—
 Search for the 
keyword standby in Windows Help. See "
."
Change the write speed to a slower rate—
 See the help files for your CD creation 
software.
Close all other open programs—
 Closing all other open programs before writing to the 
CD-RW may alleviate the problem.
If you have problems with a hard drive 
Allow the computer to cool before turning it on—
 A hot hard drive may prevent the 
operating system from starting. Try allowing the computer to return to room temperature 
before turning it on.
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