DELL inspiron 4100 User Manual

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Solving Problems: Dell Inspiron 4100
See the software documentation—
 Many software manufacturers maintain websites 
with information that may help you solve the problem. Ensure that you properly installed 
and configured the program. Reinstall the program if necessary.
A program stops responding 
End the task
 
1.  Press 
 
 
 . 
2.  If necessary, click Task Manager
3.  Select the program that is no longer responding. 
4.  Click End Task
5.  If the computer still does not respond, restart the computer by pressing the power 
button until the computer turns off. Press the power button again to restart the 
computer. 
A solid blue screen appears 
Turn the computer off—
 If the computer does not respond to a keystroke or a proper 
shutdown, press the power button until the computer turns off. Press the power button 
again to restart the computer. The solid blue screen appears because you were not able to 
perform a proper Windows® shutdown. ScanDisk automatically runs during the start-up 
process. Follow the instructions on the screen.
Error messages appear 
Review "Error Messages"—
 Look up the message and take the appropriate action. See 
the software documentation.
E-Mail Problems
Ensure that you are connected to the Internet—
 With the Outlook Express e-mail 
program open, click File. If Work Offline has a check next to it, click the check to 
remove it and connect to the Internet.
file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LA...0ok/Inspiron/4100/4100_SERVICE_MAN/solving.htm (16 of 32)6/21/2004 1:02:19 AM