DELL powervault e03j001 User Manual

54

Troubleshooting Your Enclosure

Troubleshooting Enclosure Connections

1 Verify that the EMM port link status LED and the EMM status LED are 

solid green for each port that is connected to a cable. If the LEDs are not 
solid green, see "Enclosure Management Module" on page 13.

2 Ensure that all the cables are attached correctly according to enclosure 

mode you selected. For more information about enclosure modes, see 
"Operating Your Storage Enclosure" on page 19.

3 If you reseated cables, reboot the host server.

 

NOTE: 

You must turn off the host server before reseating the cables on 

the enclosure.

If the problem is not resolved, see "Getting Help" on page 57.

Troubleshooting a Wet Enclosure

 

CAUTION: 

Many repairs may only be done by a certified service technician. 

You should only perform troubleshooting and simple repairs as authorized in 
your product documentation, or as directed by the online or telephone service 
and support team. Damage due to servicing that is not authorized by Dell is not 
covered by your warranty. Read and follow the safety instructions that came 
with the product.

1 Turn off the enclosure and disconnect all the cables.
2 Remove the following components from the enclosure. See "Installing 

Enclosure Components" on page 27.
•

Hard drives

•

Enclosure Management Modules (EMMs)

•

Power supply/cooling fan modules

•

Control panel

•

Backplane

3 Let the system dry thoroughly for at least 24 hours.
4 Reinstall the components you removed in step 2.
5 Connect all the cables and turn on the enclosure.

If the enclosure does not start properly, see "Getting Help" on page 57.

book.book  Page 54  Monday, December 7, 2009  4:51 PM