Epson Multimedia Storage Viewer P-4000 User Manual
Maintenance and Troubleshooting 57
Printing Problems
Updating the Firmware and Printer
Driver
Driver
Epson will occasionally update the P-4000 firmware. You
can download the latest version from Epson’s Support web
site:
can download the latest version from Epson’s Support web
site:
http://support.epson.com
. Instructions for updating
the firmware in your P-4000 will be included with the
download information.
download information.
Resetting the P-4000
If the P-4000 locks up or stops working, or you want to
restore the default values, you can reset it.
restore the default values, you can reset it.
Press the
Reset
button with a thin object.
The P-4000 shuts off, resets its default values, and comes
back on.
back on.
You cannot print.
Cause
What to do
The printer is not supported. See “Connecting the P-4000 to a
Printer” on page 44 to make sure
your printer is supported.
your printer is supported.
The printer’s power is off.
Turn on the printer.
The USB cable is not
connected correctly.
connected correctly.
See “Connecting the P-4000 to a
Printer” on page 44 and reconnect
the cable.
Printer” on page 44 and reconnect
the cable.
You cannot print a JPEG
image.
image.
Make sure the JPEG image does
not exceed 4600 pixels in either the
vertical or horizontal direction.
not exceed 4600 pixels in either the
vertical or horizontal direction.