Epson Multimedia Storage Viewer P-4000 User Manual

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Maintenance and Troubleshooting 58
Where to Get Help
Epson provides technical assistance 24 hours a day through 
the electronic support services and automated telephone 
services listed below.
To speak to a technical support representative, dial:
U.S.: (562) 276-4303, 6
AM
 to 6
PM
, Pacific Time, 
Monday through Friday. 
Canada: (905) 709-3839, 6
AM
 to 6
PM
, Pacific Time, 
Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
Product name (Epson P-4000)
Product serial number (located on the bottom edge of 
the P-4000)
Proof of purchase (such as a store receipt) and date of 
purchase
Description of the problem
You can purchase a replacement Lithium-ion battery 
(B32B818262) from an Epson authorized reseller. To find 
the nearest authorized reseller, please call 800-GO-EPSON 
(800-463-7766). To purchase online, please visit 
www.epsonstore.com (U.S. sales only). In Canada, please 
call (800) 463-7766 for a reseller referral.
Service
Access
World Wide Web
From the Internet, you can reach Epson 
Support at http://support.epson.com. 
At this site, you can download drivers 
and other files, look at product 
documentation, access troubleshooting 
information, and receive technical advice 
through e-mail.
Automated 
Telephone 
Services
A variety of automated help services are 
available 24 hours a day, seven days a 
week. To use these services, you must 
have a touch tone telephone and call 
(800) 922-8911.