Epson CPD-9992 User Manual

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You see wrong or missing colors.
Make sure the Ink setting is set to 
Color
 
for color images and your application is set 
for color printing.
Make sure the print head nozzles are not 
clogged. To clean the print head, see 
page 27.
Make sure an ink cartridge isn’t low on 
ink. To replace an ink cartridge; see 
page 30 (if the cartridge is more than six 
months old, see page 33).
If you’re printing a high-resolution image, 
turn off PhotoEnhance.
Try using Automatic mode. See page 13 
(Windows) or page 17 (Macintosh) for 
instructions.
Make sure you’re not using PhotoEnhance 
with a special effect that alters image 
colors, such as Sepia.
Your printed colors can never exactly 
match your on-screen colors. However, 
you can use a color management system to 
get as close as possible. For information, 
see your electronic Reference Guide.
You see incorrect characters.
Make sure the interface cable is securely 
connected and meets the system 
requirements on page 6
Make sure your printer is selected in your 
application, or as the Windows default 
printer or the current printer in the 
Macintosh Chooser. 
If you’re using a switch box, connect the 
printer directly to your computer and try 
printing again.
Your printout is grainy.
Try using a higher quality paper.
Set the Quality/Speed slider to the 
Quality
 setting in your printer software; 
see page 13 (Windows) or page 17 
(Macintosh).
Run the Print Head Alignment utility. See 
page 35 for instructions.
You may need to increase the image 
resolution or print it in a smaller size; see 
your software documentation.
Problems with Paper 
Feeding
Paper doesn’t eject fully or is wrinkled.
If the paper doesn’t eject fully, you may 
have set the wrong paper size. Press the 
 
E load/eject button to eject the paper. 
Then select the correct paper size in your 
application or printer software.
If it’s wrinkled when it ejects, the paper 
may be damp or too thin.
Pbasics.book  Page 44  Friday, March 10, 2000  2:49 PM