Pitney Bowes DM1000 User Manual

No postage is print-

ing.

The Postage Mode is set to Seal 

Only. 

From the IntelliLink® Control Center, press the 
Mode 

key and select the appropriate postage 

mode option displayed on the screen. 

Refer to the Selecting the Postage Mode sec-

tion in Chapter 4 in this guide.

Postal Inspection is required. Your 

mailing system performs an auto-

matic postal inspection every time 

you do a refill. If you have not 

done a refill in the last 120 days, 

you will not be able to print post-

age. 

Add postage. If you do not need to add postage 

at this time, simply log onto the Pitney Bowes 

Data Center and check for updates. The sys-

tem will automatically perform a meter inspec-

tion.

Your postal rate or special service 

requires a ZIP Code or Zone. 

Enter the ZIP Code or Zone. Refer to the Enter-
ing ZIP Codes and Zones

 section in Chapter 4 

in this guide. 

Meter imprint is out 

of alignment.

Envelope is skewing on the feed 

deck. 

•

Check for objects in the mail path.

•

Adjust the thickness adjustment knob to 

correspond to the envelope thickness. For 

thicker pieces of mail (3/8” to 5/8”), or mail 

containing several inserts, use the thick 

mail setting. For mail containing only single 

inserts, or for postcards, use the normal 

mail setting.

•

Adjust the side guide, if this option is 

installed.