Philips hd 4702 User Manual

Do not throw away the appliance with the normal household waste at the end of its life, but 

hand it in at an official collection point for recycling. By doing this, you help to preserve the 

environment (Fig. 11).

If you need information or if you have a problem, please visit the Philips website at www.philips.com

or contact the Philips Customer Care Centre in your country (you find its phone number in the 

worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local 

Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care

BV.

If your rice cooker does not function properly or if the cooking quality is insufficient, consult the 

table below. If you are unable to solve the problem, please contact the Philips Customer Care

Centre in your country.

Problem

Cause

Solution

The cook light does

not go on.

There is a connection

problem.

Check if the rice cooker is connected to the

mains and if the plug is inserted firmly into the 

wall socket.

The light is defective.

Take the appliance to your Philips dealer or a

service centre authorised by Philips.

The keep-warm

light does not go on

when the cooking

process is finished.

The light is defective.

Take the appliance to your Philips dealer or a

service centre authorised by Philips.

The rice is not

cooked.

You have not added

enough water.

Add water according to the scale on the inside of

the inner pot (see chapter ‘Using the appliance’).

You have not activated

the cooking mode.

Push the control lever down to start the cooking

process.

The inner pot is not in

good contact with the

heating plate.

Make sure that there is no foreign residue on the

heating plate or on the magnetic switch.

Make sure that the heating plate and the

magnetic switch are clean and dry.

The heating element is

damaged.

Take the appliance to your Philips dealer or a

service centre authorised by Philips.

The food has not

been steamed well

enough.

There is too much

food in the steam tray.

Distribute the food evenly and do not steam too

much food at one time.

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