Philips hq402 User Manual

Read this user manual carefully before you use the 

appliance and save it for future reference.

Keep the appliance dry (Fig. 1).

This appliance is not intended for use by persons 

(including children) with reduced physical, sensory 

or mental capabilities, or lack of experience and 

knowledge, unless they have been given supervision 

or instruction concerning use of the appliance by a 

person responsible for their safety.

Children should be supervised to ensure that they 

do not play with the appliance.

The appliance is equipped with an automatic voltage 

selector and is suitable for mains voltages ranging 

from 100 to 240 volts.

Charge, store and use the appliance at a temperature 

between 5°C and 35°C.

This Philips appliance complies with all standards 

regarding electromagnetic fields (EMF). If handled 

properly and according to the instructions in this user 

manual, the appliance is safe to use based on scientific 

evidence available today.

Make sure the appliance is switched off before you start 

to charge it. 

Charging takes approx. 8 hours.
Do not leave the appliance connected to the mains for 

more than 24 hours. 

Charge the appliance when the motor stops or starts 

running slower.

  1 

 Push the slide pins out of the appliance with the 

slide (Fig. 2).

  2 

 Insert the slide pins into the wall socket (Fig. 3).

As soon as you start to charge the empty shaver, 

the green pcharging light goes on (Fig. 4).

  3 

 Remove the appliance from the wall socket when 

the battery has been fully charged.
Cordless shaving time

A fully charged shaver has a cordless shaving time of up 

to 30 minutes.

  1 

 Switch on the shaver on by pressing the switch lock 

and pushing the on/off slide upwards (Fig. 5).

The switch lock prevents accidental switching on of the 

appliance.

  2 

 Move the shaving heads quickly over your 

skin, making both straight and circular 

movements (Fig. 6).

Shaving on a dry face gives the best results.

Your skin may need 2 or 3 weeks to get accustomed to 

the Philips shaving system.

  3 

 Switch off the shaver by pushing the on/off slide 

downwards.

  4 

 Put the protection cap on the shaver every time 

you have used it, to prevent damage (Fig. 7).
Cleaning and maintenance

Regular cleaning guarantees better shaving performance.

For easy and optimal cleaning, the Philips 

Action Clean (shaving head cleaner, type 

HQ100) is available. Ask your Philips dealer for 

information (Fig. 8).

You can also clean the shaver in the following way:

  1 

 Switch off the shaver or remove it from the wall 

socket.

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  2 

Clean the top of the appliance first, using the brush

supplied (Fig. 9).

  3 

 Press the release button (1) and remove the 

shaving unit (2) (Fig. 10).

  4 

 Clean the inside of the shaving unit and the hair 

chamber with the brush (Fig. 11).

  5 

 Put the shaving unit back onto the shaver.

  1 

 Switch off the shaver or remove it from the wall 

socket.

  2 

 Press the release button (1) and remove the 

shaving unit (2) (Fig. 10).

  3 

 Remove the retaining frame by pushing the sides 

of the central spring towards each other (1) and 

lifting the retaining frame out of the shaving unit 

(2) (Fig. 12).

  4 

 Slide the shaving heads out of the retaining frame 

and clean them one by one (Fig. 13).

Do not mix up the cutters and the guards.
This is essential since each cutter has been ground with 

its corresponding guard for optimal performance. If you 

accidentally mix the sets up, it could take several weeks 

before optimal shaving performance is restored.

  5 

 Clean the cutter with the short-bristled side of the 

brush (Fig. 14).

Brush carefully in the direction of the arrow.

  6 

 Brush the guard (Fig. 15).

  7 

 Slide the shaving heads back into the retaining 

frame and put the retaining frame back into the 

shaving unit (Fig. 16).

  8 

 Put the shaving unit back onto the shaver.

For extra thorough cleaning, clean the shaving 

heads by putting them in a degreasing liquid (e.g. 

alcohol) every six months. To remove the shaving 

heads, follow steps 1 to 4 described above. After 

cleaning, lubricate the central point on the inside 

of the guards with a drop of sewing machine oil to 

prevent wear of the shaving heads (Fig. 17).
Storage 
Put the protection cap on the shaver to prevent 

damage (Fig. 7).
Replacement

Replace the shaving heads every two years for optimal 

shaving results.
Replace damaged or worn shaving heads with HQ4 

Ç

 

Philips shaving heads only. 

  1 

 Switch off the shaver or remove it from the wall 

socket.

  2 

 Press the release button (1) and remove the 

shaving unit (2) (Fig. 10).

  3 

 Remove the retaining frame by pushing the sides 

of the central spring towards each other (1) and 

lifting the retaining frame out of the shaving unit 

(2) (Fig. 12).

  4 

 Slide the shaving heads out of the retaining 

frame (Fig. 13).

  5 

 Slide new shaving heads into the retaining 

frame (Fig. 16).

  6 

 Put the retaining frame back into the shaving 

unit (Fig. 18).

  7 

 Put the shaving unit back onto the shaver.

The following accessories are available:

HQ4 

Ç

 Philips shaving heads. 

HQ100 Philips Shaving Head Cleaner (not available 

in China).

HQ101 Philips Shaving Head Cleaning Fluid (not 

available in China).

HQ110 Philips Shaving Head Cleaning Spray (not 

available in China).

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Environment
Do not throw away the appliance with the normal 

household waste at the end of its life, but hand it in 

at an official collection point for recycling. By doing 

this, you help to preserve the environment (Fig. 19).

The built-in rechargeable shaver battery contains 

substances that may pollute the environment. Always 

remove the battery before you discard and hand in 

the shaver at an official collection point. Dispose of 

the battery at an official collection point for batteries. 

If you have trouble removing the battery, you can also 

take the shaver to a Philips service centre. The staff of 

this centre will remove the battery for you and will 

dispose of it in an environmentally safe way.
Disposal of the battery

Only remove the battery if it is completely empty.

  1 

 Remove the shaver from the wall socket.

  2 

 Let the shaver run until it stops, undo the screws 

and open the shaver (Fig. 20).

  3 

 Remove the battery (Fig. 21).

Do not connect the shaver to the mains again after the 

battery has been removed.

If you need information or if you have a problem, please 

visit the Philips website at www.philips.com or contact 

the Philips Customer Care Centre in your country 

(you find its phone number in the worldwide guarantee 

leaflet). If there is no Customer Care Centre in your 

country, go to your local Philips dealer or contact the 

Service Department of Philips Domestic Appliances and 

Personal Care BV.

  1 

 Reduced shaving performance

Cause 1: the shaving heads are dirty. The shaver 

has not been cleaned well enough or has not been 

cleaned for a long time. 

Clean the shaver thoroughly before you continue 

shaving. See chapter ‘Cleaning and maintenance’.

Cause 2: long hairs are obstructing the shaving 

heads. 

Clean the cutters and guards with the brush supplied. 

See chapter ‘Cleaning and maintenance’, section 

‘Every two months: shaving heads’.

Cause 3: the shaving heads are damaged or worn. 

Replace the shaving heads. See chapter ‘Replacement’. 

  2 

 The shaver does not work when the on/off slide is 

pushed upwards.

Cause: the battery is empty. 

Recharge the battery. See chapter ‘Charging’. 

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