Nortel Networks 150 User Manual

    Chapter 12  CallPilot configuration tips

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This section describes how system features interact with CallPilot.

One or more analog single-line sets can be connected to telephone system using an Analog 
Terminal Adapter or an Analog Station Module. This type of set works with DTMF tones to allow 
access to CallPilot options through the dialpad only. Rotary dials cannot be used internally with 
CallPilot.

For information about Answer Buttons, refer to 

.

All subscribers on the CallPilot system can program the CallPilot extension. Press  
≤·°fito view the CallPilot extension.

You can use autodial for Busy Lamp Field (BLF) indication for all voice channels. This allows 
CallPilot channels to be monitored during busy periods.

Must be set to No when changing the CallPilot extension and connections between the telephone 
system.

Any ringing line or answer button appearance on a set forwards to the extension specified by the 
call forwarded set. If CFAC is used a caller immediately transfers to the mailbox of the CFAC 
extension.

Any ringing line appearance on a set can be CFNA to the extension specified after the programmed 
number of rings.

CFNA is not applicable in an Automated Attendant application. If Delayed Ring Transfer (DRT) is 
being used for CallPilot answering, ensure that the number of rings for CFNA on any of the sets 
with ringing appearances of lines to be answered by the Automated Attendant is equal to or higher 
than the number of rings for DRT.

CFNA takes precedence over DRT and Transfer Callback if it has a lower number of rings.

The Camp On Feature cannot be used to access CallPilot. If a caller calls the extension and there is 
no answer, the caller cannot use the Camp On Feature. Ask the caller to wait a few moments and 
try the CallPilot extension again.