Curtis tc590 User Manual

Problem Solving Section

For your assistance, we have listed below a few common problems.

Phone does not work, check the following:

1. BASE UNIT is plugged into a power source.
2. HANDSET is charged.

3. TONE/PULSE Select Switch is in the right position.
4. TELEPHONE LINE CORD is plugged into the TELEPHONE JACK.

Range of phone limited, check the following:

1. BASE UNIT is centrally located in your residence.
2. BASE UNIT is not located near appliances.

No dial tone, check the following:

1. TELEPHONE LINE CORD plugs are connected to the TELEPHONE JACK and

TELEPHONE LINE CONNECTION JACK.

2. BASE UNIT is plugged into a power source.
3. If you had a power failure or had unplugged the BASE UNIT, replace the

HANDSET on the BASE UNIT for 2 to 5 seconds to reset the system.

Received signal flutters or fades, check the following:

1. BATTERY

PACK

the

HANDSET is fully charged.

2. HANDSET is not too far from the BASE UNIT.

Interference on reception, check the following:

1. Noise may be picked up from electrical products in the home or electrical

storms. Generally, this noise is a minor annoyance and should not be
interpreted as a defect in your system. (See Technical Information on page 34).

2. Choose an alternate channel using the Scan/Del button on the HANDSET.
3. Do not use this telephone within 20 ft. of a microwave oven while it is working,

as you may experience interference. This is a normal occurrence with 5.8 GHz
phones and should not be interpreted as a defect in the product.

Excess static, check the following:

1. Check to see that the ANTENNA is not touching another metal object.

Problem Solving