Nortel Networks P0857846 User Manual

Using System features / 135

P0857846 Issue 02

Norstar-PLUS Modular ICS 2.0 System Coordinator Guide

You can use the lines and some of the features of a Norstar system 
from outside the system. You can do this over the public telephone 
network when you are away from the office, or you can call from 
another system, over a private network. 

An example of how remote access works is a sales representative 
who spends a lot of time out of the office needs to make long 
distance calls to the European office. Your Norstar system has a 
leased line to Europe with reduced transatlantic charges. You 
provide the sales representative with a Class of Service password 
that gives access to the transatlantic line. The sales representative 
can then telephone into the Norstar system from a hotel, enter their 
Class of Service password, and use the leased transatlantic line to 
make calls.

Remote users can access Norstar lines, line pools, the page feature, 
and remote administration (if enabled through Software Keys). The 
exact facilities available to you through remote access vary 
depending on how your installer or customer service representative 
set up your system. 

It is important to maintain the security of your Norstar system by 
limiting access to authorized users and limiting those users to the 
features they need. 

If the loop start line used for remote access 

is not supervised, auto-answer will not function and 
the caller will hear ringing instead of a stuttered 
tone or the system dial tone.

Remember that a remote user can make long 
distance calls that will be charged to your company 
and can make page announcements in your office.