Xerox B2500 MFP User Manual

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B2500
7 - Maintenance
B2500 MFP User’s Guide
37
display:
then,
If the C button is pressed while the smart card is 
being read, the machine displays: 
Cleaning
Scanner reading system cleaning
When one or more vertical lines appear on the 
copies, clean the glass of the scanner.
1
Open the scanner cover until it is standing in 
vertical position.
2
Wipe the glass with a soft lint-free cloth soaked 
with mild alcohol.
3
Close the scanner cover. 
4
Make a copy to check that the symptoms have 
disappeared.
Printer cleaning
Dust, dirtiness and paper debris on the external and 
internal surfaces of the printer can affect its 
operation. We advise that it be cleaned regularly.
Printer external cleaning
Clean the external part of the printer with a soft 
cloth soaked in mild detergent.
Printer issues
Error messages
When the printer encounters any of the problems 
described below, the corresponding message is 
shown on the machine display.
Paper jam
When printing, a sheet of paper may get stuck in 
the printer or the paper tray and cause a paper 
jam.
In case of a paper jam in the machine, the 
following message appears:
Open the paper jam cover located at the back of 
the machine. Remove the jammed sheet of paper 
and close the cover. 
PLEASE
WAIT
UNKNOWN CARD
REMOVE CARD
ACTION CANCELLED
REMOVE CARD
Message
Action
CHECK TONER
Check the presence of a 
toner cartridge in the 
machine.
TONER NEAR END
Indicates that your 
consumable will need 
changing soon. 
REPLACE PAPER
Add paper in tray.
HEATING
Message displayed when 
starting the machine.
CLOSE COVER PRINTER
The printer front cover is 
open, close it.
TONER EMPTY
REPLACE <OK>
Replace the toner 
cartridge.
PAPER JAM
REMOVE TONER
A sheet of paper is 
jammed in the machine. 
Take out the toner 
cartridge and remove the 
jammed paper sheet. 
Take out the paper tray 
and remove the jammed 
paper sheet. Then open 
and close the consumable 
cover.
PAPER JAM EXTERNAL 
TRAY
A sheet of paper is 
jammed in the machine. 
Open the paper jam 
cover. Remove the 
jammed paper sheet. 
Then open and close the 
consumable cover.
PAPER EMPTY
Add paper in the paper 
tray.
PAPER JAM
EXTERNAL TRAY
Message
Action