Brother MFC-6800 User Manual

T R O U B L E S H O O T I N G   A N D   R O U T I N E   M A I N T E N A N C E      

I cannot print from my 
application software.

Make sure the Windows

®

 printer driver is installed 

and that you selected it in your application 
software.

Sometimes I get the 
error message 

 when 

printing certain 
documents from 
Windows

®

.

If you are using the supplied Windows

®

 driver, turn 

the error recover operation on in the Setup dialog 
box and try again. Reduce the print resolution or 
reduce the complexity of your document and try 
again. 

The MFC does not load 
paper. The LCD shows 

 or 

.

Check to see if the 

 or 

 message appears on the LCD. If so, the multi-

purpose sheet feeder may be out of paper or not 
properly installed. If it is empty, load a new stack 
of paper into the feeder and then press Fax Start. 
If  there is paper in the multi-purpose sheet feeder, 
make sure it is straight. If the paper is curled, you 
should straighten it.  Sometimes it is helpful to 
remove the paper, turn the stack over and place it 
back into the multi-purpose sheet feeder.  Reduce 
the amount of paper in the multi-purpose sheet 
feeder, and then try again.

How can I load 
envelopes?

You can load envelopes from the multi-purpose 
sheet feeder. Your application software must be set 
up to print the envelope size you are using. This is 
usually done in the Page Setup or Document Setup 
menu of your software. Refer to your application 
manual. 

What paper can I use?

You can use plain paper, envelopes, organizer 
paper, transparencies and labels for laser 
machines. For information on paper you can use, 
(See 

How can I clear paper 
jams?

 on pages 20-6 to 20-7.)

Vertical streaks appear 
in copies.

Sometimes you may see vertical streaks on your 
copies. Either the scanner or the primary corona 
wire for printing is dirty. Clean them both.  
(See pages 20-17 to 20-19.)