Konica Minolta 130f nic 1-0-1 User Manual

Page of 52
6-1
130f Network Interface
6. Troubleshooting
6.1 Troubles in network printer and scanner
Symptom
Possible Cause
Remedy
Cannot print
Has the machine 
been turned on?
Check that the power cord is firmly con-
nected and that the | (on) side of the power 
switch has been pressed.
The LAN cable is not 
connected firmly.
Check whether LAN cable is firmly con-
nected.
The LINK lamp of the LAN connector 
illuminates when connected to the LAN (  
“2 Installation” page 2-1.)  If not, LAN cable 
may defective.
The wrong print-
ing port has been 
selected
Open the printer properties dialog and 
check that the printing port is correct. The 
same IP address set on the machine should 
be selected for the printing port.   “2.4.1 
Configuring the network printer port” page 
2-3
Has the correct IP 
address been set on 
the machine?
Confirm the correct IP address with net-
work administrator to set the correct one.
“KM-130f Network 
scanner” is not shown 
in scanner device 
selection dialog on an 
application software.
TWAIN scanner 
driver has not been 
installed.
Install that driver.
   “2 Installation” page 2-1.
Cannot open the scan-
ner dialog.
Has IP address on 
the machine been 
changed?
Confirm the correct IP address with the net-
work administrator to set the correct one.
While attempting to 
download a document 
using the network 
scanner (with the 
same subject in the 
same scan box from 
another computer) 
the document cannot 
be seen from the net-
worked computer, only 
the directly connected 
PC.
Has the “Delete 
after download” been 
selected?
If this box has been checked, multiple users 
cannot check the same document