Zebra 49834 User Manual
Troubleshooting
Miscellaneous Print Engine Problems
57518L-001 Rev. A
3/18/05
170PAX4 Maintenance Manual
113
Miscellaneous Print Engine Problems
identifies miscellaneous problems with the print engine, the possible causes, and the
recommended solutions.
Table 15 • Miscellaneous Print Engine Problems
Problem
Possible Cause
Recommended Solution
The LCD is
displaying a language
that I cannot read.
displaying a language
that I cannot read.
The language parameter was
changed through the front
panel or a ZPL command.
changed through the front
panel or a ZPL command.
1.
Press SETUP/EXIT to enter configuration
mode.
mode.
2.
Press the left oval.
The print engine displays the
LANGUAGE
parameter in the current language. Even if
you cannot recognize the characters
displayed, you can still scroll to another
language.
you cannot recognize the characters
displayed, you can still scroll to another
language.
3.
Press the left or right oval to scroll through
the choices.
the choices.
4.
Press SETUP/EXIT.
The LCD displays
SAVE CHANGES
in the
original language.
5.
Press NEXT to exit configuration mode and
save the changes (if the language does not
change, you may need to scroll to a different
save option by pressing the left or right oval
in the previous step).
save the changes (if the language does not
change, you may need to scroll to a different
save option by pressing the left or right oval
in the previous step).
6.
Repeat this process, if necessary, until you
reach the desired language.
reach the desired language.
Broken or melted
ribbon
ribbon
Darkness setting too high.
1.
Reduce the darkness setting.
2.
Clean the printhead thoroughly.
Ribbon tension
dancer(s) oscillate
erratically
dancer(s) oscillate
erratically
Ribbon core is not standard
size and is slipping on the
spindle.
size and is slipping on the
spindle.
Replace ribbon with one that has a standard core
size.
size.
LCD is missing
characters or parts
of characters
characters or parts
of characters
The LCD may need replacing.
Run the
check that LCD display shows all characters. If
not, replace LCD.
not, replace LCD.