McAfee virusscan 4.5 User Guide
Removing Infections From Your System
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McAfee VirusScan Anti-Virus Software
Responding when the E-mail Scan module detects a virus
This module looks for viruses in e-mail messages you receive via corporate
e-mail systems such as cc:Mail and Microsoft Exchange. In its initial
configuration, the module will prompt you to choose a response from among
five options whenever it detects a virus (
e-mail systems such as cc:Mail and Microsoft Exchange. In its initial
configuration, the module will prompt you to choose a response from among
five options whenever it detects a virus (
Figure 3-3. E-mail Scan module response options
Click the button that corresponds to the response you want. Your choices are:
• Stop. Click this button to stop the scan operation immediately. The E-Mail
Scan module will record each detection in its log file, but it will take no
other action to respond to the virus.
other action to respond to the virus.
• Clean. Click this button to have the E-Mail Scan module software try to
remove the virus code from the infected file. If it cannot clean the
file—either because it has no remover or because the virus has damaged
the file beyond repair—it will record the incident in its log file and suggest
alternative responses. In the example shown in
file—either because it has no remover or because the virus has damaged
the file beyond repair—it will record the incident in its log file and suggest
alternative responses. In the example shown in
, the module
failed to clean the EICAR test file—a mock “virus” written specifically to
test whether your anti-virus software installed correctly. Here, Clean is not
an available response option. In most cases, you should delete such files
and restore them from backups.
test whether your anti-virus software installed correctly. Here, Clean is not
an available response option. In most cases, you should delete such files
and restore them from backups.
• Delete. Click this button to delete the file from your system immediately.
By default, the E-Mail Scan module will record the name of the infected file
in its log so that you can restore the file from a backup copy.
in its log so that you can restore the file from a backup copy.
• Move file to. Click this button to open a dialog box that you can use to
locate your quarantine folder, or another suitable folder. Once you have
located the correct folder, click OK to transfer the file to that location.
located the correct folder, click OK to transfer the file to that location.
• Exclude. Click this button to prevent the E-Mail Scan module from
flagging this file as a virus in future scan operations. If you copy this file to
your hard disk, this also prevents the System Scan module from detecting
the file as a virus.
your hard disk, this also prevents the System Scan module from detecting
the file as a virus.