Nuance omniform filler 4 User Manual
General Troubleshooting Solutions
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Chapter 4
General Troubleshooting Solutions
If you have a problem with OmniForm Filler, first check that your
computer, scanner, and other applications are functioning properly.
computer, scanner, and other applications are functioning properly.
Make backups of OmniForm Filler files regularly, preferably in a
location other than your hard drive. This could save you hours or days
of work if the unexpected happens: file deletion or corruption caused by
disk crashes, viruses, or user error.
location other than your hard drive. This could save you hours or days
of work if the unexpected happens: file deletion or corruption caused by
disk crashes, viruses, or user error.
Solutions to Try First
Try these possible solutions if you experience problems using
OmniForm Filler:
OmniForm Filler:
• Restart your computer and make sure other applications are
functioning properly.
• Make sure that your system meets all requirements as listed in
• If you are using a scanner, make sure the scanner is plugged in and
turned on, and that all cable connections are secure.
• Turn off your computer, restart your scanner, and then restart
your computer.
• Use the software that came with your scanner to verify that it
works properly in Windows before using it with OmniForm Filler.
• Fix Windows problems before using OmniForm Filler again.
• Run virus-checking software regularly.
• Defragment your hard disk occasionally. See your Windows
online help for more information.
• Run ScanDisk for Windows 95 or 98 or CheckDisk for Windows
NT to check your hard disk for errors. See Windows online help
for more information.
for more information.
• Uninstall and Reinstall OmniForm Filler.