Nuance scansoft omnipage pro 14 User Manual

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Restarting Windows 98, Me, 2000, XP or 2003 Server in its safe mode or 
Windows NT in VGA mode allows you to test OmniPage Pro on a 
simplified system. This is recommended when you cannot resolve 
crashing problems or if OmniPage Pro has stopped running altogether. 
See Windows online Help for more information.

Your scanner will not run with OmniPage Pro in safe mode or VGA mode, so do 

not test scanner problems in this configuration.

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1. Restart your computer in safe mode by pressing F8 immediately after 

you see the ‘Starting Windows’ message.

2. Launch OmniPage Pro and try performing OCR on an image. Use a 

known image file, for instance one of the supplied sample image files.

• If OmniPage Pro does not launch or run properly in safe 

mode, then there may be a problem with the installation. 
Uninstall and reinstall OmniPage Pro (see the end of this 
chapter), and then run it in Windows safe mode.

• If OmniPage Pro runs in safe mode, then a device driver on 

your system may be interfering with OmniPage Pro 
operation. Troubleshoot the problem by restarting 
Windows in Step-by-Step Confirmation mode. See 
Windows online Help for more information.

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1. Restart your computer.

2. Select Windows NT Workstation Version 4.00 [VGA mode] and 

press Enter.

3. Press Ctrl+Alt+Del and select Task Manager.

4. In the Task Manager dialog box, select all background applications 

and click End Process. See Windows online Help for more 
information.