Panasonic KXMB2001GX Operating Guide

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8.3.3 Scanner
Problem
Cause & Solution
I cannot scan.
R When scanning at a high resolution, a large amount of available memory is
required. If your computer warns that there is insufficient memory, close
other applications and try again.
R Select a lower resolution and try again.
R Reduce the scanning area and try again.
1. To preview the scanned image, click [Preview].
2. You can drag the frame to specify the scanning area.
3. Click [Scan] to start scanning.
R The unit is in use. Try again later.
R There is not enough space on the hard disk. Delete unnecessary files and
try again.
R Check the connection between the computer and the unit (page 15, 20).
R Restart the computer, and try again.
R You attempted to scan a document longer than the paper size which you
set. Change the setting or divide the document into the appropriate paper
size, and try again.
The document is not fed into
the unit when using the unit
as a scanner (KX-MB2011
only).
R Remove the document in the automatic document feeder and re-insert it
Even after clicking [Cancel],
scanning continues.
R Please wait. It may take a while for the cancel request to be accepted.
The name of the desired
computer is not displayed on
the unit when scanning
documents from the unit (LAN
connection only).
R The printer driver has not been installed. Install it on your computer
R The PC name list up feature has been set to [Off]. Set [PC name list up
on device] to [On] (page 22).
R The maximum number of computers on the LAN is connected to the unit (up
to 30 computers). Set [PC name list up on device] to [Off] on the other
computers (page 22).
R The IP address of the unit may have changed. To detect the IP address,
proceed as follows.
[Start] A [All Programs] or [Programs] A [Panasonic] A the unit’s
name A [IP Address Checker]
R The IP address for the unit will be detected.
8.3.4 Copier
Problem
Cause & Solution
The unit will not make a copy.
R You cannot make a copy during programming. Make the copy after
programming.
The document was not set properly (page 16).
R Recording paper is not loaded or the unit has run out of paper. Load paper
Letters on the copied
documents are not clear.
R The original document is too dark or too light. Change the contrast
The copied documents are
too dark and cannot be read.
R You used a coloured paper as a document. Change the contrast (page 30)
and make a lighter copy of the document, using “TEXT” resolution
(page 30).
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8. Help