Panasonic DPMB311EU Operating Guide

Page of 144
Problem
Cause & Solution
The [Windows Security Alert]
dialogue box appears and
asks if I want to block
[PCCMFLPD] and I cannot
operate the following
functions after installing the
Microsoft Windows XP
Service Pack 2 or later.
– PC printing
– Scanning
– Remote Control
– PC FAX
– Device Monitor
– Secure Print
– Proof Print
R Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow
the data transmission for Multi-Function Station (page 120).
12.4.8 Wireless LAN
Problem
Cause & Solution
The network name (SSID) of
the wireless access point
cannot be detected.
R The wireless access point is configured to not show the network name
(SSID). Enter the network name (SSID) manually (feature #585 on
page 25).
R Place the unit and your wireless access point close together, and then try
to configure again.
R If appliances that generate magnetic waves (microwave ovens, digital
cordless telephones, etc.) or other wireless LAN devices are located near
by:
– Keep the above devices away from the unit and your wireless access
point.
– Temporarily turn the power of the above devices off.
I cannot find the network
name (SSID) and/or network
key.
R Confirm the setting information of your wireless access point. For details
about the procedure, refer to the documentation for your wireless access
point.
The unit cannot be connected
to the wireless access point.
R Place the unit and your wireless access point close together, and then try
to configure again.
R If appliances that generate magnetic waves (microwave ovens, digital
cordless telephones, etc.) or other wireless LAN devices are located near
by:
– Keep the above devices away from the unit and your wireless access
point.
R The settings for your wireless access point are wrong. Confirm the setting
information of your wireless access point, and then try configuring again.
For details about the procedure, refer to the documentation for your wireless
access point.
R Your wireless access point is configured to limit access from certain devices.
Confirm the settings of your wireless access point.
Wireless communication is
slow and/or unstable.
R If there are obstacles between the unit and your wireless access point, move
the unit as close as possible to your wireless access point.
R If appliances that generate magnetic waves (TVs, microwave ovens, digital
cordless telephones, etc.) are located nearby, keep the unit and your
wireless access point away from the above devices.
119
12. Help