Panasonic KXTDA3191X Manual

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The Panasonic Message Card allows you to flexibly handle every incoming call to your business - and turn every call into a 
potential sale - by courteously and professionally  handling the call. Enhance the professional image of your company by 
using a Message Card with your Panasonic TDA Hybrid IP PBX Systems.
Timed Reminder Messages
Businesses in the hospitality market could easily benefit 
from  this feature where guests can receive a pre-
recorded reminder message on their room extensions. 
At  set time, the phone system  calls the extension and 
plays an appropriate  message. Different messages can 
be  played based on time of  day settings (example: 
Day/Lunch/Break/Night).  Businesses needing to 
implement  guest wakeup  alarm  are  just one of the 
examples where a timed reminder message feature can 
be implemented.
Incoming Call Distribution Queue Message
Increase  customer  retention by keeping your customers 
positively  engaged with voice  message feedbacks while 
they  are  waiting to be served. When setting up an 
Incoming Call Distribution (ICD) group for your customers 
- the Message Card  allows you to provide appropriate 
OGM messages to callers waiting in queue. Simply use the 
Queuing Time Table feature of the KX-TDA PBX to create 
any message sequences for your business needs.
Give PBX Access to Off-site Employees
Support  your sales staff while they  are  on the road.  By 
using the DISA feature - you can control all the calls your 
roaming/off-site  sales staffs makes - by allowing them to 
call the PBX and go through the PBX when accessing an 
outside trunk to either make an outside call - or use Tie 
lines to call other branch offices. This also makes sure that 
for  all your employees  -  even  those that are off-site - you 
can  use the most optimum trunk lines to manage and 
keep  the cost of your outbound calls to a minimum. 
Special security  features  requiring  PIN codes make sure 
that only authorised calls go through the system
Answer Call
Welcome Message
Call Answered ?
Yes
No - add to
queue 
Play Message
Play On Hold Music
Outgoing Message Record/Playback Controls
* BGM Port No. for TDA15/30 = 1
For easy programming, all OGM messages have their own floating extension 
numbers.
You have two methods for recording a message.
Recording using the telephone handset, and
Recording from an external BGM (MOH) port.
Recording Outgoing 
Messages (OGM)
To Record
To Play back
To record from an external 
BGM (MOH) voice source
To clear
Operation
Action
Off hook + Program 
*
36 
1 + OGM floating extension number
2 + OGM floating extension number
3 + (BGM Port No.)* + OGM floating 
extension number
0 + OGM floating extension number
TDA Hybrid IP PBX Message Card 
System Capacity
* Recording time depends on audio quality and background noise.
Note: Record voice messages only; avoid recording music.
Optional Card
Channels per card
Max. Cards/System
Max. Voice Channels per 
System
Max. OGM Record Time 
per System
Max. Number of  
Messages
TDA15 / TDA30
Operation
TDA100      TDA200
TDA3191
2
2
4 (2 x 2)
8~15* (minutes)
32
TDA0191
4
2                        4
8 (4 x 2)      16 (4 x 4)
8~16* (minutes)
64