Panasonic DMREZ28 Operating Guide

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70
RQT9118
Troubleshooting Guide
Playback Issues
Operation
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The image from this unit does not 
appear on the TV.
TV is not compatible with RGB signal. Set “AV1 Output” in the Setup menu to 
“Video (with component)” or “S Video (with component)”.
55
Play fails to start even when 
[q PLAY] is pressed.
Play starts but then stops 
immediately.
Insert the disc correctly with the label facing up.
The disc is dirty.
You tried to play a blank disc or a disc that is unplayable on the unit.
You tried to play a +RW that needs to be finalised on the equipment used for 
recording.
When recording to DVD-RAM using EP (8Hours) mode, play may not be 
possible on DVD players that are compatible with DVD-RAM. In this case use 
EP (6Hours) mode.
You cannot play discs during DV automatic recording.
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13
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52
Audio and video momentarily 
pause.
This occurs between playlist chapters.
This occurs as scenes change during Quick View (Play x1.3).
-R DL
 
+R DL
 When playing a title recorded on both layers, the unit automatically 
switches between layers and plays the title in the same way as a normal 
programme. However, video and audio may momentarily cut out when the unit 
is switching layers.
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DVD-Video is not played. 
Ensure the DVD-Video region number for the disc is correct, and the disc is 
not defective.
You have set a ratings level to limit DVD-Video play. Change this setting. 
Cover, 14
52
Alternative soundtrack and 
subtitles cannot be selected.
The languages are not recorded on the disc.
You may have to use the disc’s own menus to select languages and audio tracks.
17
No subtitles.
Subtitles are not recorded on the disc.
Set “Subtitle” in the Disc menu to “On”.
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Angle cannot be changed.
This function depends on software availability. Angles can only be changed 
during scenes where different angles are recorded.
You have forgotten your ratings 
password.
With the tray open, press and hold [* REC] and [q/x1.3] on the main unit 
simultaneously for about 5 or more seconds.
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Quick View (Play x1.3) does not 
work.
This does not work when audio is other than Dolby Digital.
This does not work while recording in XP or FR mode.
The resume play function does not work.
Memorized positions are cancelled when the tray is opened. 
The Video CD picture does not 
display properly.
When connecting to Multi-system TV, select “NTSC” in “TV System” in the 
Setup menu.
When connecting to PAL TV, the lower part of the picture cannot be displayed 
correctly during search.
55
Time Slip, Manual Skip, etc. do not 
work.
These functions do not work with finalised discs.
Time Slip does not work when the unit’s “TV System” settings are different 
from the title recorded on the disc.
55
Cannot see the beginning of the 
title played.
(If connecting to a TV that supports VIERA Link with an HDMI cable)
When [q PLAY] is pressed on this unit’s remote control, you may not be able 
to see the beginning of the title played until the picture is displayed on the TV. 
Using [u] or [t], return to the beginning of the title.
Recording Issues
Recording / Timer recording / External input
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Cannot record.
You haven’t inserted a disc or the disc you inserted cannot be recorded on. 
Insert a disc the unit can record onto.
RAM
 
-RW(V)
 
+R
 
+R DL
 
+RW
 The disc is unformatted. Format the disc.
The write-protect tab on the cartridge is set to “PROTECT” or the disc is 
protected with the “DVD Management” settings.
Some programmes have limitations on the number of times they can be 
recorded (CPRM).
The disc is full or nearly full. Delete unneeded titles (
RAM
 
-RW(V)
 
+RW
) or use 
another disc.
You cannot record on finalised DVD-R, DVD-R DL, DVD-RW (DVD-Video format), 
+R, or +R DL discs. However, you can record again if you format DVD-RW.
If you repeatedly insert discs or turn the unit on and off about 50 times or 
more, the recording or editing of DVD-R, DVD-R DL, DVD-RW (DVD-Video 
format), +R, +R DL, and +RW discs may be disabled.
DVD-R, DVD-R DL, DVD-RW (DVD-Video format), +R, +R DL, or +RW discs 
recorded on the unit may not be recordable on other Panasonic DVD Recorders.
The broadcast you are trying to record is copy-protected.
This unit cannot record NTSC signals to discs that already have PAL signal recordings.
Play of discs recorded with both PAL and NTSC on another unit is not guaranteed.
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13, 21, 
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20, 41, 
48
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Digital broadcasts cannot be 
recorded.
Some digital broadcasts are copyright protected with a “One time only 
recording” security feature. This type of programme can only be recorded onto 
a CPRM compatible DVD-RAM.
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DMR-EZ28-EB _RQT9118-B.indb   70
DMR-EZ28-EB _RQT9118-B.indb   70
2008/04/04   10:32:36
2008/04/04   10:32:36