Panasonic KXFC278FX Operating Guide
Problem
Cause & Solution
The printing quality is poor.
Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 9 for further
details.
R The thermal head is dirty. Clean it (page 63).
R If documents can be copied properly, the unit is working normally. The other
Please use genuine Panasonic replacement film. Refer to page 9 for further
details.
R The thermal head is dirty. Clean it (page 63).
R If documents can be copied properly, the unit is working normally. The other
party may have sent a faint document or there may be something wrong
with the other party’s machine. Ask them to send a clearer copy of the
document or to check their fax machine.
with the other party’s machine. Ask them to send a clearer copy of the
document or to check their fax machine.
R Some paper has instructions recommending which side to print on. Try
turning the recording paper over.
R You may have used paper with cotton and/or fibre content that is over 20%,
such as letterhead or resume paper.
Recording paper frequently
misfeeds.
misfeeds.
R Clean the document feeder rollers, recording paper feeder and rubber flap
Letters on the received
document are distorted.
document are distorted.
R If your line has special telephone services such as call waiting, the service
may have been activated during fax reception. Connect the unit to a line that
does not have these services.
does not have these services.
I cannot receive documents
using the cordless handset.
using the cordless handset.
R The memory is full of received documents due to a lack of recording paper,
a lack of ink film or a recording paper jam. Install paper (page 14), install ink
film (page 12) or remove the jammed paper (page 61).
film (page 12) or remove the jammed paper (page 61).
When an extension telephone
is connected, I cannot receive
documents by pressing
MGNMBNM9N.
is connected, I cannot receive
documents by pressing
MGNMBNM9N.
beforehand.
R You may have changed the remote fax activation code from MGNMBNM9N
(default setting). Verify the remote fax activation code (feature #41 on
page 42).
page 42).
R The memory is full of received documents due to a lack of recording paper,
a lack of ink film or a recording paper jam. Install paper (page 14), install ink
film (page 12) or remove the jammed paper (page 61).
film (page 12) or remove the jammed paper (page 61).
The other party complains
that they cannot send a
document.
that they cannot send a
document.
R The receiving mode is set to TEL mode. Receive the document manually
(page 30) or change the receiving mode to TAM/FAX mode (page 31), FAX
ONLY mode (page 32) or TEL/FAX mode (page 30).
ONLY mode (page 32) or TEL/FAX mode (page 30).
R The memory is full of received documents due to a lack of recording paper,
a lack of ink film or a recording paper jam. Install paper (page 14), install ink
film (page 12) or remove the jammed paper (page 61).
film (page 12) or remove the jammed paper (page 61).
I cannot select the desired
receiving mode.
receiving mode.
R If you want to set TAM/FAX or FAX ONLY mode:
– select the desired mode using feature #77 (page 44), and press MAUTO
ANSWERN repeatedly until the desired mode is displayed.
R If you want to set TEL mode or TEL/FAX mode:
– select the desired mode using feature #73 (page 43), and press MAUTO
ANSWERN repeatedly until the desired mode is displayed.
10.3.6 Copying
Problem
Cause & Solution
The unit will not make a copy.
R The ink film is empty. Replace the ink film with a new one (page 12).
R You cannot make a copy during programming.
R You cannot make a copy during a telephone conversation.
R You cannot make a copy during programming.
R You cannot make a copy during a telephone conversation.
A black line, white line or
smudge appears on the
copied document.
smudge appears on the
copied document.
R The scanner glass or rollers are dirty with correction fluid, etc. Clean them
The copied image is distorted.
R Adjust the width of the document guides to fit the actual size of the
document.
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10. Help