Panasonic KX-FL511 Operating Guide

Page of 82
10. General Information
72
Limited Warranty
10.4 Limited Warranty (United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Facsimile/Multi-Function Product 
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America 
(referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original 
purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a 
new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Batteries, antennas, ink film, toner cartridge, drum unit, and ink cartridge (as may be applicable), and cosmetic parts (cabinet) are not 
warranted under this Limited Warranty.
 
During the “Labor” Limited Warranty period there will be no charge for labor.  During the “Parts” Limited Warranty period, there will be 
no charge for parts.  You must mail-in your product during the Limited Warranty period.  This Limited Warranty only applies to products 
purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only 
covers products purchased as new.  A purchase receipt or other proof of the original purchase date is required for Limited Warranty 
service.
Mail-In Service
For Mail-In Service in the United States and Puerto Rico call 1-800-211-PANA (7262)
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and 
tear or cosmetic damage.  The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which 
are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which 
result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up 
adjustments, signal reception problems, misadjustment of consumer controls, improper maintenance, power line surge, improper 
voltage supply, lightning damage, modification, introduction of sand, humidity or liquids, rental use of the product, service by anyone 
other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.  THE 
WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS 
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY.
  (As examples, this excludes damages for lost 
time, cost of having someone remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are 
not exclusive, but are for illustration only.)  ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF 
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Product categories
Parts
Labor
Laser Facsimile
Thermal Transfer Facsimile
6 Months
1 (one) Year
6 Months
1 (one) Year
Laser Multi-Function
1 (one) Year
1 (one) Year
KX-FL511.book  Page 72  Tuesday, February 9, 2010  11:50 AM