Panasonic KXMB781 Operating Guide
11. Help
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For assistance, please visit http://www.panasonic.com/help
11.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display
Cause & Solution
“
CALL SERVICE”
L
There is something wrong with the unit. Contact our service personnel.
“
CARRIAGE ERROR”
L
There is something wrong with the carriage sensor. Contact our service
personnel.
personnel.
“
CHANGE DRUM”
L
There is something wrong with the drum unit. Replace the drum unit and the
toner cartridge.
toner cartridge.
“
CHECK DOCUMENT”
L
The document was not fed into the unit properly. Remove the document,
then press {STOP} to clear the message. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 83)
and try again.
then press {STOP} to clear the message. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 83)
and try again.
“
CHECK DRUM”
L
The drum unit is not inserted properly. Re-insert it correctly (page 9).
“
CHECK PAPER #1”
L
Recording paper is not installed or the paper input tray has run out of paper.
Install paper (page 13).
Install paper (page 13).
L
Recording paper was not fed into the unit properly. Re-insert the recording
paper (page 78).
paper (page 78).
L
The paper input tray is not installed or is not inserted completely. Insert the
paper input tray into the unit.
paper input tray into the unit.
“
CHECK PICK UP INPUT
TRAY #2”
L
Recording paper was not fed into the unit properly. Re-insert the recording
paper (page 78).
paper (page 78).
“
CHECK REAR COVER”
L
The manual input tray (rear cover) is open. Close it.
L
A recording paper jam occurred near the manual input tray (rear cover).
Remove the jammed paper (page 74).
Remove the jammed paper (page 74).
“
DIRECTORY FULL”
L
There is no space to store new items in navigator directory. Erase
unnecessary items (page 37).
unnecessary items (page 37).
“
DRUM LIFE LOW REPLACE
SOON”
L
The drum life is near to an end. Replace the drum unit as soon as possible.
“
FAX IN MEMORY”
L
The unit has a document in memory. See the other displayed message
instructions to print out the document. For fax memory capacity, see page
84.
instructions to print out the document. For fax memory capacity, see page
84.
L
If feature #442 is set to “
ALWAYS” (page 54), check the connection between
the computer and the unit.
“
KEEP COPYING”
L
Copying has stopped due to a recording paper jam. See the other displayed
message instructions to continue copying.
message instructions to continue copying.
“
LOW TEMP.”
L
The inside of the unit is extremely cold and cannot be operated. Use the unit
in a warmer area. While the unit cannot be operated, the received
documents are temporarily stored into the memory, and will be printed out
automatically when the unit warms up.
in a warmer area. While the unit cannot be operated, the received
documents are temporarily stored into the memory, and will be printed out
automatically when the unit warms up.
“
MEMORY FULL”
L
When performing memory transmission, the document being stored
exceeded the memory capacity of the unit. Send the entire document
manually.
exceeded the memory capacity of the unit. Send the entire document
manually.
L
When making a copy, the document being stored exceeded the memory
capacity of the unit. Press {STOP} to clear the message. Divide the
document into sections.
capacity of the unit. Press {STOP} to clear the message. Divide the
document into sections.
“
MODEM ERROR”
L
There is something wrong with the unit’s modem. Contact our service
personnel.
personnel.