Panasonic S-ICX Manual

Page of 329
Section 700 - Operation
Chapter 6. DSLT Features
S-ICX-45-700
S-ICX (International) issued June 2000
 261
Trunk Queuing
Description
When you try to originate a call by MCO (enter [UK/HK] or [Taiwan, Malaysia, and Indonesia]) 
and all outside lines in a trunk group are busy, the System can call you when a line becomes free. 
Simply pick up the handset and dial the telephone number when the Trunk Callback alert tone rings.
Operation
To set Trunk Queuing:
To respond to the Trunk Callback alert tone:
Hardware Requirements
N/A
Considerations
Response to the Trunk Callback must be within 15 seconds or Trunk Queuing will be cancelled.
The Trunk Queuing feature may also be used if you hear a busy tone when trying to make a call 
using the MCO Trunk Access feature. 
Universal Night Answer to Page
Description
During night mode, Universal Night Answer (UNA) sends incoming calls for selected trunks to ring 
external paging speakers.
Universal Night Answer calls can be picked up from any extension, provided the extension’s Class of 
Service (COS) allows UNA answer.
Action
Result
1.   Lift the handset or press the ON/OFF key.
Intercom dial tone
2.   Enter a trunk access code (default = 9 [UK/HK], 0 [Taiwan, 
Malaysia, Indonesia], or 81-84).
Busy tone
3.   Enter the Callback Request code (default = [UK/HK] or 
3# [Taiwan, Malaysia, Indonesia]).
4.   Press the ON/OFF key.
5.   Wait for the Trunk Callback alert tone.
Action
Result
1.   Lift the handset or press the ON/OFF key.
Outside dial tone