Panasonic DP-C406 Operating Guide

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Chapter 9   Solving Problems
Information Codes
In the event of communication failures, information codes appear in the transmission result or 
transaction journal.
When an information code is displayed, take necessary action as recommended in the table below. For 
definitions of the information code not found here, refer to the User (U)/Jam (J)/Machine (E) Error 
Codes
 in the Operating Instructions (For Maintenance) of provided CD-ROM.
Info. Code
Problem
Action
Refer to
030
Document is misfeeding.
Reload the document properly.
Remove the document jam.
Adjust the Original Guides.
031
Document is too long or 
jammed.
Document length exceeds 2 
meters in “Std” and “Fine” 
mode only.
The length limitation for 
Super Fine” and “600dpi” 
mode is subject to the 
available memory size.
Reload the document properly.
Remove the document jam.*
1
Operating 
Instructions (For 
Maintenance)
061
ADF Cover is open.
Close the ADF Cover.40
212
Communication error 
occurred.
Check with the other party.
400
During initial handshake, 
receiving station did not 
respond or a communication 
error occurred.
Check with the other party.
Reload the document and send again.
401
Remote station required a 
receiving password to receive 
the document. Remote station 
does not have Confidential 
Mailbox.
Check the remote station.
402
During initial handshake, 
communication error 
occurred.
Reload the document and send again.
403
No polling capability at the 
remote side.
Ask remote side to set to be polled.
404/405
During initial handshake, 
communication error 
occurred.
Reload the document and send again.
406
Transmission password does 
not match.
Receiving password does not 
match.
Received from an 
unauthorised station in the 
Selective Reception mode.
Check the password or telephone number in Address 
Book.
407
No confirmation from the 
receiving station for the 
previous page sent.
Wait a few minutes and send again.
408
Remote side confirmation of 
previous page is illegible.
Wait a few minutes and send again.