Panasonic S-ICX Manual

Section 521

Built-In ACD Supervisor Guide

S-ICX-5.0-521 (ACD 4.0)

S-ICX (International) issued October 2000

15

Exchange lines and AC15/E&M Tie

 

lines with direct incoming ACD calls to 

be processed the same are grouped together as a block. Each block is assigned 
one of four ACD Call Handling Programs.

Set the ACD Call Handling Program number to each block, and set the ACD 
service call processing method.

1.  From [CUSTOMIZE MENU] screen, press the soft key 1 or 6 to 

select [LINE REGIST.].

2.  From [LINE REGIST.] screen, press the soft key 1 or 6 to select 

[DIRECT INCOME].

3.  The following screen appears. Press the soft key for desired block 

number.

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