Cisco 2811 ROUTER 2FE 1NME 4HWIC 2PVDM 2AIM IP BASE WITH A/C POWER SUPPLY Specification Guide
Corporate Headquarters:
Copyright © 2004 Cisco Systems, Inc. All rights reserved.
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Troubleshooting Cisco 2800 Series Routers
If you encounter problems with your Cisco 2800 series integrated services router, use this information
to isolate problems in the router or to eliminate the router as the source of the problem.
to isolate problems in the router or to eliminate the router as the source of the problem.
This document includes the following sections:
•
•
•
•
•
•
Note
To troubleshoot a network module, refer to the online
; to troubleshoot interface cards, refer to the online
If you cannot locate the source of the problem, contact a customer service representative for information
on how to proceed. For technical support information, refer to the
on how to proceed. For technical support information, refer to the
section of the
online document.
Before you call, have the following information ready:
•
Chassis type and serial number
•
Maintenance agreement or warranty information
•
Type of software and version number
•
Date you received the new chassis
•
Brief description of the problem
•
Brief explanation of the steps you have taken to isolate the problem