Cisco CATALYST 6509E 9 SLOT 15U CHASSIS NO POWER SUPPLY NO FAN TRAY Specification Guide

If you are unable to solve a startup problem after using the troubleshooting suggestions in this chapter, 
contact a customer service representative for assistance and additional instructions. Before you call, have 
the following information ready to help your service provider assist you as quickly as possible:

Date you received the switch

Chassis serial number (located on a label on the right of the rear panel of the chassis)

Type of software and release number

Maintenance agreement or warranty information

Brief description of the problem

Brief explanation of the steps you have already taken to isolate and resolve the problem