Canon EOS 5D Mark IV L-series Zoom Lens Kit Owner's Manual

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Troubleshooting Guide

 

If the power is turned off while an image is being recorded to the 
card, the access lamp will remain on or continue to blink for a few 
seconds. When the image recording is completed, the power will 
turn off automatically.

 

Do not use any battery other than genuine Canon Battery Pack 
LP-E6N/LP-E6.

 

Remove and install the battery again (p.44).

 

If the electrical contacts are dirty, use a soft cloth to clean them.

 

Use a fully-charged battery (p.42).

 

The battery performance may have degraded. See [53: Battery 
info.] to check the battery’s recharge performance level (p.526). If 
the battery performance is poor, replace the battery with a new 
one.

 

The number of possible shots will decrease with any of the 
following operations:
• Pressing the shutter button halfway for a prolonged period.
• Activating the AF frequently without taking a picture.
• Using the lens’s Image Stabilizer.
• Using GPS.
• Using the LCD monitor frequently.
• Continuing Live View shooting or movie shooting for a prolonged 

period.

• Using the Wi-Fi/NFC (wireless communication) function 

frequently.

• The Eye-Fi card’s transmission is enabled.

The access lamp still lights or blinks even when 
the power switch is <2>.