ONKYO TX-NR777 Owner's Manual

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Troubleshooting
Before starting the procedure
Problems may be solved by simply turning the power on/
off or disconnecting/connecting the power cord, which 
is easier than working on the connection, setting and 
operating procedure. Try the simple measures on both the 
unit and the connected device. If the problem is that the 
video or audio is not output or the HDMI linked operation 
does not work, disconnecting/connecting the HDMI cable 
may solve it. When reconnecting, be careful not to wind 
the HDMI cable since if wound the HDMI cable may not 
fit well. After reconnecting, turn off and on the unit and the 
connected device.
•  This unit contains a microPC for signal processing 
and control functions. In very rare situations, severe 
interference, noise from an external source, or static 
electricity may cause it to lockup. In the unlikely event 
that this happens, unplug the power cord from the wall 
outlet, wait at least 5 seconds, and then plug it back in.
•  Our company is not responsible for reparations for 
damages (such as CD rental fees) due to unsuccessful 
recordings caused by the unit's malfunction. Before you 
record important data, make sure that the material will 
be recorded correctly.
When the unit is operating erratically
 
■ Try restarting the unit
Restarting the unit may help it operate more smoothly. 
To restart the unit, turn it to standby, and then press   
ON/STANDBY on the main unit for at least 5 seconds. 
(The unit's settings will be maintained.) If there is 
no improvement even after the unit is restarted, try 
disconnecting and reconnecting the power cords of the unit 
and connected equipment.
 
■ Resetting the unit (this resets the unit settings to 
the default)
If restarting the unit doesn't fix the problem, resetting the 
unit to the status at the time of shipment may solve the 
problem. If you reset the unit status, your preferences 
will be reset to the defaults. Note them down before the 
operation below.
1.  While pressing the CBL/SAT input selector button on 
the main unit, press  ON/STANDBY.
2.  "Clear" appears on the display and the unit returns to 
standby. Do not unplug the power cord until "Clear" 
disappears from the display.
To reset the remote controller, while holding down MODE, 
press 
 until the remote indicator flashes twice (3 
seconds or more).
Power
 
■ Cannot turn on the unit
•  Make sure that the power cord is properly plugged into 
the wall outlet.
•  Unplug the power cord from the wall outlet, wait 5 
seconds or more, then plug it in again.
 
■ The unit turns off unexpectedly
•  The unit automatically switches to standby when the 
"Hardware" - "Power Management" - "Auto Standby" 
setting in the Setup menu functions.
•  The protective circuit function may have been activated. 
If this has occurred, "AMP Diag Mode" appears on the 
display when the unit is turned on again, and the unit 
enters diagnostic mode. If the results of the diagnosis is 
that there is no problem, the "AMP Diag Mode" display 
disappears and you can use the unit normally again. If 
"CHECK SP WIRE" appears on the display, the speaker 
cables may be short-circuited. Make sure bare speaker 
wires are not touching each other or the back panel of 
the unit, then turn the unit on again. If "NG" is displayed, 
immediately unplug the power cord from the wall outlet 
and contact your dealer.
•  The protective circuit function may have been activated 
because the temperature of the unit rose abnormally. 
If this happens, then the power will continue to turn off 
after you have turned the unit on again. Make sure the 
unit has plenty of space for ventilation around it, wait for 
the unit to cool down sufficiently, and then try turning it 
on again.
WARNING: If smoke, smell or abnormal noise is produced 
by the unit, unplug the power cord from the wall outlet 
immediately and contact the dealer or our company's 
support.