Kenwood KMR-D368BT Owner's Manual
26
TROUBLESHOOTING
Symptom
Remedy
General
Sound cannot be heard.
• Adjust the volume to the optimum level.
• Check the cords and connections.
• Check the cords and connections.
“MISWIRING CHECK WIRING
THEN PWR ON” appears.
THEN PWR ON” appears.
Turn the power off, then check to be sure the
terminals of the speaker wires are insulated
properly. Turn the power on again.
terminals of the speaker wires are insulated
properly. Turn the power on again.
“PROTECTING SEND SERVICE”
appears.
appears.
Send the unit to the nearest service center.
• Sound cannot be heard.
• The unit does not turn on.
• Information shown on the
• The unit does not turn on.
• Information shown on the
display is incorrect.
Clean the connectors. ( 29)
The unit does not work at all.
Reset the unit. ( 3)
(For
)
“SET ERROR”/“DEL ERROR”
Setting/deleting the remote control ID is
unsuccessful. Turn the power off, then turn on
the power and perform the operation again.
( 5)
unsuccessful. Turn the power off, then turn on
the power and perform the operation again.
( 5)
Radio
• Radio reception is poor.
• Static noise while listening
• Static noise while listening
to the radio.
Connect the antenna firmly.
CD/USB /iPod
Disc cannot be ejected.
Press and hold
M to forcibly eject the disc. Be
careful not to drop the disc when it is ejected. If this
does not solve the problem, reset the unit. ( 3)
does not solve the problem, reset the unit. ( 3)
Noise is generated.
Skip to another track or change the disc.
Tracks do not play back as you
intended them to play.
intended them to play.
Playback order is determined when files are
recorded.
recorded.
“READING” keeps flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is not
correct.
correct.
This is caused by how the tracks are recorded.
Symptom
Remedy
CD/USB /iPod
“LOADING” appears when
you enter search mode by
pressing
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It may
take some time to load, try again later.
take some time to load, try again later.
Correct characters are not
displayed (e.g. album
name).
displayed (e.g. album
name).
• This unit can only display uppercase letters, numbers, and
a limited number of symbols.
• Depending on the display language you have selected
( 5), some characters may not be displayed correctly.
“NA FILE”
Make sure the disc contains supported audio files. ( 29)
“NO DISC”
Insert a playable disc into the loading slot.
“TOC ERROR”
Make sure the disc is clean and inserted properly.
“PLEASE EJECT”
Reset the unit. If this does not solve the problem, consult
your nearest service center.
your nearest service center.
“READ ERROR”
Copy the files and folders onto the USB device again. If this
does not solve the problem, reset the USB device or use
another USB device.
does not solve the problem, reset the USB device or use
another USB device.
“NO DEVICE”
Connect a USB device, and change the source to USB again.
“COPY PRO”
A copy-protected file is played.
“UNSUPPORTED DEVICE”
appears.
appears.
• Check whether the connected device is compatible with this
unit and ensure the file systems are in supported formats.
( 29)
( 29)
• Reattach the device.
“UNRESPONSIVE DEVICE”
appears.
appears.
Make sure the device is not malfunction and reattach the
device.
device.
“USB HUB IS NOT
SUPPORTED” appears.
SUPPORTED” appears.
This unit cannot support a USB device connected via a USB
hub.
hub.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
• Reconnect the iPod.
• Reset the iPod.
• Reset the iPod.
ENGLISH
JS_KWD_KDC_X301_KN_EN_6.indd 26
24/8/2016 5:06:18 PM