Kenwood KMR-D368BT Owner's Manual
ENGLISH
27
TROUBLESHOOTING
Symptom
Remedy
ANDROID
• Sound cannot
be heard during
playback.
playback.
• Sound output only
from the Android
device.
device.
• Reconnect the Android device.
• If in [HAND MODE], launch any media player application
• If in [HAND MODE], launch any media player application
on the Android device and start playback.
• If in [HAND MODE], relaunch the current media player
application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected Android
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. ( 30)
Cannot playback at
[BROWSE MODE].
[BROWSE MODE].
• Make sure KENWOOD MUSIC PLAY APP is installed on the
Android device. ( 8)
• Reconnect the Android device and select the appropriate
control mode.
• If this does not solve the problem, the connected Android
device does not support [BROWSE MODE]. ( 30)
“NO DEVICE” or
“READING” keeps
flashing.
“READING” keeps
flashing.
• Switch off the developer options on the Android device.
• Reconnect the Android device.
• If this does not solve the problem, the connected Android
• Reconnect the Android device.
• If this does not solve the problem, the connected Android
device does not support [BROWSE MODE]. ( 30)
Playback is intermittent
or sound skips.
or sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR”/
“NA DEVICE”
“NA DEVICE”
• Reconnect the Android device.
• Restart the Android device.
• Restart the Android device.
Pandora
“ADD ERROR”
New station creation is unsuccessful.
“CHECK DEVICE”
Check the Pandora application on your device.
“NO SKIPS”
The skip limit has been reached.
“NO STATIONS”
No stations are found.
Symptom
Remedy
Pandora
“STATION LIMIT”
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
Retry after deleting unnecessary stations from your device.
“CONNECT ERROR”
Communication is unstable.
“RATING ERROR”
Registration of thumbs up/thumbs down has failed due
to insufficient network connectivity.
to insufficient network connectivity.
“THUMBS N/A”
Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERROR”
You try to access from a country which Pandora is not
deliverable.
deliverable.
iHeartRadio
iHeartRadio station cannot
be selected.
be selected.
If “Explicit Content” in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
the web version of iHeartRADIO, custom stations become
unavailable.
“NOT CONNECTED”
Link to the application is impossible.
SiriusXM® Radio
“CH LOCKED LOCK CODE?”
The selected channel is locked. Enter the correct pass
code to unlock. ( 14)
code to unlock. ( 14)
“CHAN UNSUB”
The selected channel is unsubscribed. Call
1-866-635-2349 in the U.S.A. or 1-877-438-9677 in
Canada to subscribe. ( 12)
1-866-635-2349 in the U.S.A. or 1-877-438-9677 in
Canada to subscribe. ( 12)
“CH UNAVAIL”
The selected channel is unavailable. Visit
www.siriusxm.com for more information about the
SiriusXM channel lineup.
www.siriusxm.com for more information about the
SiriusXM channel lineup.
“CHECK ANTENNA”
Check that the antenna and its connection are in good
condition.
condition.
“CHECK TUNER”
Make sure the SiriusXM Vehicle Tuner is connected to
the unit.
the unit.
“NO SIGNAL”
Make sure the antenna is mounted outside the vehicle.
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