KONG YUE ELECTRONICS & INFORMATION INDUSTRY LTD. GSX-190II User Manual

 

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the paper length. 

Solutions: Skip-over-perforation may be on. Set skip-over-perforation to off in the printer setting mode. 

See “Changing the printer settings”. 

 



  Cut sheets do not be fed properly 

Solutions:   

1. Tractor paper may be left in the printer. Remove the tractor paper. Set the paper select lever to the 

cut sheet position. Insert a new sheet. 

2. May be the sensor can not check there is paper if there is no tractor paper in the printer and the 

paper select lever is in the proper position. Try to move the paper a little left to make sure to touch 
the paper feed sensor. 

 

Solutions: Turn off the printer and pull out the jammed paper. Reinsert a piece of cut sheet straight 

into the paper guide, and adjust the paper guide to match with paper width. Make sure 
that the window is closed, and power on again. 

 

Solutions: 

1. Use the EJECT/LOAD key to eject the paper. 

2. Make sure the window is closed. 

3. The paper may be too long. Check whether the paper used meets the specifications specified in 

the Appendix, and the Using paper must be within the specified range. See the paper 
specifications in the Appendix. 

 



  Tractor paper does not feed properly 

Solutions: 

1. Check that the paper select lever is pulled forward to the tractor paper position. If not, move the 

lever to the correct position. 

2. If this problem still can not be solved. The cause may be that the paper has come off the tractor. 

Reinstall the paper to the tractor. 

 

1. Make sure the paper guide is in the upright position. 

2. Make sure the position of your paper supply can not prevent it from feeding vertically. 

3. Make sure your paper supply is positioned within 1 meter (3 feet) off the printer. 

4. Make sure the window is closed. 

5. Make sure the edge guide positions are correct. Position the edge guides at the triangular guide 

marks. 

6. Check that the holes on the both sides of the paper are aligned with each other. Also, make sure 

the sprocket units are locked and their covers are closed. 

7. Check whether the paper specifications meet the standard request according to the Appendix A.