Philips Pressurised steam generator GC9230 GC9230/02 User Manual

 - Do not throw away the appliance with the normal household waste 

at the end of its life, but hand it in at an official collection point for 

recycling. By doing this, you help to preserve the environment.

If you need service or information or if you have a problem, please visit 

the Philips website at www.philips.com or contact the Philips Consumer 

Care Centre in your country. You find its phone number in the worldwide 

guarantee leaflet. If there is no Consumer Care Centre in your country, go 

to your local Philips dealer.

This chapter summarises the most common problems you could 

encounter with the appliance. If you are unable to solve the problem with 

the information below, contact the Consumer Care Centre in your country. 

Problem

Possible cause

Solution

The ironing board 

cover becomes 

wet or there are 

water droplets on 

the garment during 

ironing.

This may be caused by steam 

condensing on the ironing board 

cover after a long ironing session.

Replace the ironing board cover if the 

foam material has worn out. You can 

also add an extra layer of felt material 

under the ironing board cover to prevent 

condensation on the ironing board. You 

can buy felt in a fabric shop.

It is likely that you have an ironing 

board cover that is not designed to 

cope with high steam rate of the 

steam generator.

This felt material is also available on our 

Philips online shop.

Water droplets 

come out of the 

soleplate.

The steam that was still present 

in the hose has cooled down and 

condensed into water. This causes 

water droplets to come out of the 

soleplate.

Steam away from the garment for a few 

seconds.

Steam and/or water 

comes out from the 

EASY DE-CALC 

knob.

The EASY DE-CALC knob is not 

tightened properly.

Switch off the appliance and wait for two 

hours for steam generator to cool down. 

Unscrew EASY DE-CALC and screw it 

back with proper alignment. Note: While 

removing the knob, water will come out.

Dirty water and 

impurities come out 

of the soleplate or 

the soleplate is dirty.

Impurities or chemicals present in 

the water have deposited in the 

steam vents and/or on the soleplate.

Clean the soleplate with a damp cloth.

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