Landis+Gyr Technology Inc. ER6R1S4 User Manual

Draft

Chapter 4 - Deploying Endpoints

Landis+Gyr

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98-1723 Rev AB

User Guide

In addition to displaying events associated with electric meter modules, the Meter Alarms section of 
the AMI Dashboard, shown in the next figure, will display alarms reported by the modules. 

Refer to “Module Events” later in this document for details of alarms reported to Command Center 
by cellular modules.

The Meter Exceptions Report allows the user to view all endpoints that have not logged in a user-
defined number of days or endpoints that are logging, but are showing no usage. In addition, the 
Meter Exceptions Report will provide a list of meter modules that have triggered the leak detection 
event, in a user defined number of days. 

Following is the procedure for generating the Meter Exceptions report:

1. Click Network > Meter Exceptions. The Meter Exceptions window will open, shown in the 

next figure. 

2. Select from the following filtering options:

A. that have not logged for at least X days. This filter is useful in identifying the endpoints 

that have stopped reporting potentially due to connectivity issues, faulty endpoint, etc.

B. that only had a billable packet X percent of the time during the past X days. This filter 

is useful in identifying endpoints that are not consistently reporting valid readings, 
indicating potential issue with either the module or the meter.

C. that have reported no usage for at least X days. This filter is useful in identifying 

locations that have not shown consumption. If consumption is expected, troubleshooting 
efforts should begin as this may indicate a faulty meter, module, or potential tampering. 

D. that have never reported usage. This filter will identify meter modules that are in Normal 

status but have not reported consumption since installation. If consumptions is expected,