Shanghai DareGlobal Technologies Co. Ltd. A4001N User Manual

Appendix A – Troubleshooting 
 

 

4Port 2x2 wireless ADSL modem User Manual   

89 

indicators should be on as well. 

•  Please ensure that the settings in the Web-based configuration manager, e.g. ISP username and password, are the same as the settings 

that have been provided by your ISP.   

4.    Why can’t I get an Internet connection? 
 
For ADSL ISP users, please contact your ISP to make sure the service has been enabled/connected by your ISP and that your ISP username and 
password are correct. 
 
5.    What can I do if my router can’t be detected by running installation CD? 
 

•  Ensure the Router is powered on. 

•  Check that all the cables are firmly connected at both ends and all LEDs work correctly.   

•  Ensure only one network interface card on your PC is activated. 

• Click 

on 

Start > Control Panel > Security Center to disable the setting of Firewall. 

                               

                                                   

 

 

Note:   

There might be a potential security issue if you disable the setting of Firewall on your PC. Please remember to turn it back on once you have finished 
the whole installation procedure and can surf on Internet without any problem.