King Controls 10156V10 User Manual

Page of 8
Vu Qube  
 
PORTABLE_01 
8
Troubleshooting 
If you cannot lock-on to the correct satellite, it is most likely that an object is blocking 
the signal.  If this is the case, move the vehicle to have an unobstructed view of the 
southern sky. 
ERROR CODES 
Problem 
ACTION 
E0
 
Remote is unable to send 
commands to Antenna 
•  Make sure RECEIVER is turned ON 
•  Make sure Coax from Antenna is 
attached to Receiver 
•  Move remote closer to Antenna 
E1
 
Remote is unable to receive 
response from Antenna 
Move remote closer to Antenna 
E2
 
Miscommunication between 
remote and antenna 
Call Wallace Technologies @ 866-802-2228
 
 
Maintenance 
The Vu Qube has been designed to be maintenance and trouble free.  For optimum signal 
strength, keep the cover clean from dirt, bugs, and other debris. Periodic washing of the top 
cover with mild soap and water is recommended.  
 
If you plan on storing your vehicle for long periods of time, it is recommended that the system 
be put through a search procedure on a quarterly basis to keep all moving parts in good 
working order.  
 
If you have any comments or questions, please contact Wallace Technologies at (866) 802-
2228, or email at
 
info@vuqube.com
.
 
 
Limited Warranty 
 
Every Vu Qube is thoroughly inspected and tested before leaving the factory and is covered 
by  a one year parts from the date of original purchase.  This warranty does not cover 
installation and external wiring or refurbished units. 
 
Should any trouble develop during the warranty period, contact Wallace Technologies. Only 
Wallace Technologies and certified dealers are authorized to perform warranty evaluations 
and repairs.