CipherLab Co. Ltd. ID-20 User Manual
63
T
ROUBLESHOOTING
The terminal cannot accept valid cards…
Regarding power –
Check if the power adaptor is plugged into a wall outlet.
Check if the outlet is working.
If the problem persists, check if the wiring inside the terminal is correct and secured.
Regarding memory –
Check if memory buffer is full. Then clean buffer by downloading data to a computer.
Regarding the reader –
Check if the selected reader type in your application matches the default setting.
>> Also see Section 4.3.1 Information: DEV
Check if the reader is working.
>> Also see Section 4.3.3 Tests: RFID
If the problem persists, re-connect the power and perform test.
The terminal cannot transmit or receive data to and from a host…
For Ethernet networking –
Check if the Ethernet cable is secured at both ends.
Check if parameters are correct.
>> Also see Section 4.3.7 NET Menu