CipherLab Co. Ltd. ID-20 Manuale Utente

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63 
 
T
ROUBLESHOOTING
 
The terminal cannot accept valid cards… 
Regarding power – 
Check if the power adaptor is plugged into a wall outlet. 
Check if the outlet is working.   
 
If the problem persists, check if the wiring inside the terminal is correct and secured. 
 
Regarding memory – 
Check if memory buffer is full. Then clean buffer by downloading data to a computer. 
 
Regarding the reader – 
Check if the selected reader type in your application matches the default setting. 
>> Also see Section 4.3.1 Information: DEV
Check if the reader is working. 
>> Also see Section 4.3.3 Tests: RFID
If the problem persists, re-connect the power and perform test. 
 
 
The terminal cannot transmit or receive data to and from a host… 
For Ethernet networking – 
Check if the Ethernet cable is secured at both ends. 
Check if parameters are correct. 
>> Also see Section 4.3.7 NET Menu