Humax C41-500 User Manual

103

SYSTEM SOFTWARE UPDATES

DIRECTV periodically sends system software updates to your

receiver to improve performance and upgrade features and

functions. These updates will occur automatically. The receiver

will give you the option to download software “now” or “later.”

Software downloads take just a few minutes and should be

allowed to proceed when possible. When a download is in

progress, channels, interactive functions and applications will

temporarily become unavailable. After the download is complete,

the receiver may reset itself. Once the receiver download and/or

reset is complete, you can resume using as normal.

ONSCREEN MESSAGES

There may be times when you see an onscreen message similar

to the one on the right. The top line of the message gives a brief

description of what causes the onscreen message to display,

while the second line displays instructions to follow. Most

onscreen messages supply an error code in parentheses. Go

to directv.com/troubleshooting and select the onscreen error

message for solutions.
The message at the right shows an example of trying to view

a channel that you have not purchased or that is not in your

programming package. To resolve this error, call Customer

Service at 1.800.531.5000 and mention the error code number

when prompted.

CHAPTER

TROUBLESHOOTING

FAQS